Watermelon

Watermelon provides an AI platform that automates customer conversations across multiple channels: live chat, email, phone, WhatsApp, Instagram, and Messenger. The AI agent integrates with external systems like Shopify, Salesforce, Zendesk, WooCommerce, and HubSpot via API to handle requests through a centralized system.

A free version is available to start, and customers can book a 30-minute demo to see which conversations the AI can automate.

Watermelon is ISO 27001 certified for security and audited annually, with all data stored on secure servers in the European Union in compliance with GDPR. The AI agent uses end-to-end encryption, customer data is never used to train external models, and according to public use cases, Watermelon automates over 3 million customer questions per month with automation rates between 70% and 96%.

A private customer with a small job is looking for something different from a buyer with a large project. By clarifying who you work for, you help AI judge which searchers your business suits.

From a single piece to a large series: not every job suits every business. These questions make clear which quantities and project sizes you can take on.

One person wants a business nearby, while another needs a specialist who is willing to travel further. Your answers make clear where, and on what terms, you help customers.

A rush job calls for a different solution than a project for next year. That’s why we ask about your schedule, usual lead times and room for urgent requests.

For some searchers a quality mark is a plus; for others a specific certification is a hard requirement. That’s why we map out which accreditations you hold and what they cover.

One person looks for reused materials, another wants less waste or a product that lasts longer. These questions make concrete which sustainable choices your business offers.