# Watermelon

Computer programming activities · Utrecht

Unclaimed profile · https://cogundi.com/en/companies/watermelon-utrecht-1e57948c-7172-4413-b21b-5017dac1b9da

## Identification

- Legal name: Watermelon
- Activity: Computer programming activities (62.01)
- Head office: Vleutenseweg 386, 3532 HW Utrecht
- Website: https://watermelon.ai

## What the company website says

### Services

Watermelon provides an **AI platform** that automates customer conversations across multiple channels: live chat, email, phone, WhatsApp, Instagram, and Messenger. The AI agent integrates with external systems like Shopify, Salesforce, Zendesk, WooCommerce, and HubSpot via API to handle requests through a centralized system.

- Watermelon offers an **AI customer service agent platform** that automates customer conversations and processes them through a centralized system. (Source: https://watermelon.ai/)
- Watermelon's AI agent operates on **multiple channels**: live chat, email, phone, WhatsApp, Instagram, Messenger. (Source: https://watermelon.ai/)
- The AI agent can **integrate external systems** such as Shopify, Salesforce, Zendesk, WooCommerce, HubSpot and others via API. (Source: https://watermelon.ai/)
### Prices and quotes

A **free version** is available to start, and customers can book a 30-minute demo to see which conversations the AI can automate.

- Customers can **book a 30-minute demo** to see which conversations AI can automate. (Source: https://watermelon.ai/)
- Watermelon offers a **free version** to get started. (Source: https://watermelon.ai/)
### Quality and guarantees

Watermelon is **ISO 27001 certified** for security and audited annually, with all data stored on secure servers in the European Union in compliance with GDPR. The AI agent uses end-to-end encryption, customer data is never used to train external models, and according to public use cases, Watermelon automates over 3 million customer questions per month with automation rates between 70% and 96%.

- Watermelon is **ISO 27001 certified** for information security and audited annually. (Source: https://watermelon.ai/)
- All customer data is stored on **secure EU servers** in compliance with GDPR guidelines. (Source: https://watermelon.ai/)
- Customer data is **never used to train external AI models**. (Source: https://watermelon.ai/)
- The AI Agent is **end-to-end encrypted** and all customer data is encrypted in transit and at rest. (Source: https://watermelon.ai/)
- Watermelon automates over **3 million customer questions per month** according to its public use cases. (Source: https://watermelon.ai/use-cases/ai-customer-service)
- Watermelon customers achieve automation rates between **70% and 96%** depending on documentation quality. (Source: https://watermelon.ai/use-cases/ai-customer-service)
### Experience and references

The company is based in **Amsterdam** and was founded in Utrecht, operating for **over 10 years**.

- The company is based in **Amsterdam** and was founded in Utrecht, operating for over 10 years. (Source: https://watermelon.ai/)
### Practical information

To contact the sales team: **sales@watermelon.ai** or **+31 30 291 99 58**.

- The **sales** contact is sales@watermelon.ai or +31 30 291 99 58. (Source: https://watermelon.ai/)

## Sources

- Identification: INSEE, SIRENE database (October 2026 edition), Licence Ouverte.
- Information from watermelon.ai, read on 6 October 2026.