Ireckonu is a customer data platform and middleware specifically designed for the hospitality industry.
Ireckonu
Index for AI
Software vendor · Amsterdam
Customer data platform and middleware for the hotel industry, integrating major systems (Oracle OPERA, Infor, 7Rooms, Trybe, etc.) through secure APIs.
About this business
Customer data platform and middleware for the hotel industry, integrating major systems (Oracle OPERA, Infor, 7Rooms, Trybe, etc.) through secure APIs. Golden profiles unify customer data in real-time with 95% automatic match rate, while the CDP+ offers omnichannel messaging (email, SMS, WhatsApp, WeChat) and marketing automation. AI and machine learning enable customer segmentation, predictive analytics and data-driven personalization, with instant customer recognition across all brand touchpoints. Match & Merge automatically eliminates duplicates with 95% accuracy, and over 150 APIs facilitate seamless data integration. A preferences manager centralizes customer choices, while 2FA authentication, social logins and SSO secure access. Integration of heating and lighting systems automates preference adjustments based on historical data, and a media attribution report identifies the most impactful marketing touchpoints. 24/7 support, SLAs and ongoing strategic advice accompany implementation, with hotel staff training included. Demonstrated results: 17% increase in direct bookings and 23% increase in customer spending across 100+ hotels.
Services
Ireckonu serves the hospitality industry from independent properties to large hotel groups worldwide.
Ireckonu's solutions integrate major systems such as Oracle OPERA, Infor, 7Rooms, Trybe and others through secure APIs.
Ireckonu provides 24/7 support, service level agreements (SLAs), and ongoing strategic advisory after implementation.
Ireckonu provides training and onboarding support for hotel staff as part of its service package.
Ireckonu's Golden Profiles unify customer data in real-time from all connected systems with a 95% automatic match rate.
Ireckonu integrates PMS, CRM, F&B, spa and loyalty systems through a CORE Middleware with real-time bidirectional data flow.
Ireckonu offers a CDP+ with CRM Communication Center for marketing automation and multi-channel messaging (email, SMS, WhatsApp, WeChat).
Ireckonu uses AI and machine learning for customer segmentation, predictive analytics, and behavior-based personalization.
Ireckonu supports real-time guest recognition across all brand touchpoints with instant profile matching.
Ireckonu provides over 150 APIs in its API Portal for seamless data integration and custom solution development.
Ireckonu's ML-powered Match & Merge automatically eliminates duplicates with 95% accuracy without manual review.
Ireckonu has demonstrated a 17% increase in direct bookings and 23% increase in guest spend across 100+ hotels.
Ireckonu provides a preference data management feature to centralize guest preferences from booking paths to room amenities.
Ireckonu supports 2-factor authentication (2FA), social logins, and single sign-on (SSO) for secure guest access.
Ireckonu integrates heating and lighting systems with the CDP to automate guest preference adjustments based on historical data.
Ireckonu provides a media attribution report that decodes the booking journey to reveal the most impactful marketing touchpoints.
Sources
This index listing is based on public information on the business website and the official trade register. Additional answers from the owner are still missing.
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ServicesView
Customer data platform and middleware for the hotel industry, integrating major systems (Oracle OPERA, Infor, 7Rooms, Trybe, etc.) through secure APIs. Golden profiles unify customer data in real-time with 95% automatic match rate, while the CDP+ offers omnichannel messaging (email, SMS, WhatsApp, WeChat) and marketing automation. AI and machine learning enable customer segmentation, predictive analytics and data-driven personalization, with instant customer recognition across all brand touchpoints. Match & Merge automatically eliminates duplicates with 95% accuracy, and over 150 APIs facilitate seamless data integration. A preferences manager centralizes customer choices, while 2FA authentication, social logins and SSO secure access. Integration of heating and lighting systems automates preference adjustments based on historical data, and a media attribution report identifies the most impactful marketing touchpoints. 24/7 support, SLAs and ongoing strategic advice accompany implementation, with hotel staff training included. Demonstrated results: 17% increase in direct bookings and 23% increase in customer spending across 100+ hotels.
Source: website of Ireckonu
Who it is forView
Connects legacy and modern hotel systems, enabling smooth transitions to new technologies.
Source: website of Ireckonu
Prices and quotesView
Cloud subscription model with flexible configuration options and optional customizations.
Source: website of IreckonuThis is what is still missing.
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