# Cx Company Part Of Cm.com

Schrijven van computerprogramma's · Breda

Niet-geclaimd profiel · https://cogundi.com/nl/bedrijven/cx-company-part-of-cmcom-breda-fe1fb9c9-98ca-491f-ac47-f9cbe8fc290c

## Identificatie

- Statutaire naam: CX Company part of CM.Com
- Activiteit: Schrijven van computerprogramma's (62.01)
- Hoofdvestiging: Konijnenberg 30, 4825 BD Breda
- Website: https://cm.com

## Wat de website van het bedrijf zegt

### Diensten

**Customer service platform** all-in-one for managing interactions across multiple conversational channels (Email, SMS, WhatsApp Business, Instagram, Facebook Messenger and others). The platform includes Agent Inbox, Live Chat, chatbot, CRM/ERP/CDP and e-commerce integrations, plus an AI Assistant for response suggestions and conversation summaries, with guaranteed 99.9% availability.

- CM.com offers an **all-in-one** customer service platform (Mobile Service Cloud) that enables managing interactions across multiple conversational channels. (Bron: https://www.cm.com/fr-fr/mobile-service-cloud/)
- **Available services** include Agent Inbox, Live Chat, chatbot, and integrations with CRM, ERP, CDP and e-commerce systems (Shopify, Magento). (Bron: https://www.cm.com/fr-fr/mobile-service-cloud/)
- More than **10,000 companies** worldwide use the CM.com platform. (Bron: https://cm.com/)
- CM.com provides **solutions for multiple industries**: Retail & Ecommerce, Tech & Media, Financial Services, Government & Education, Utilities & Logistics, Healthcare, and Museums & Parks. (Bron: https://cm.com/)
- The **platform supports the following channels**: Email, SMS, RCS, WhatsApp Business, Voice, Instagram, Facebook Messenger, Viber, Telegram and Apple Messages for Business. (Bron: https://www.cm.com/fr-fr/mobile-service-cloud/)
- Mobile Service Cloud includes an **AI Assistant** that provides response suggestions, writing assistance and conversation summaries. (Bron: https://www.cm.com/es-es/mobile-service-cloud/)
- The **reduction in contact time** claimed by Mobile Service Cloud is **39%**. (Bron: https://www.cm.com/es-es/mobile-service-cloud/)
- Mobile Service Cloud offers **99.9% guaranteed availability**. (Bron: https://www.cm.com/fr-fr/tarifs/mobile-service-cloud/)
### Prijzen en offertes

**Mobile Service Cloud** pricing starts from 35€ to 52€ per month depending on country and plan (Basic, Advanced, Pro), billed per user.

- **Mobile Service Cloud pricing** starts from **€35 per month** in France and **€29 per month** in Belgium. (Bron: https://www.cm.com/fr-fr/mobile-service-cloud/)
- **Pricing in Spain** for Mobile Service Cloud starts from **€52 per month** for the Basic plan. (Bron: https://www.cm.com/es-es/precios/mobile-service-cloud/)
- **Pricing in France** for Mobile Service Cloud starts from **€52 per month** for the Basic plan. (Bron: https://www.cm.com/fr-fr/tarifs/mobile-service-cloud/)
- Mobile Service Cloud offers three **pricing tiers**: Basic (from €52/month), Advanced (from €83/month), and Pro (from €136/month), billed per user. (Bron: https://www.cm.com/es-es/precios/mobile-service-cloud/)
### Werkgebied

Data is processed within the **European Union** with **GDPR** compliance by default.

- CM.com processes data **within the European Union** and provides GDPR compliance by default. (Bron: https://cm.com/)
### Kwaliteit en garanties

**ISO 27001 certified** for security and ISO 42001 for responsible AI, ranked as CPaaS leader by Juniper Research for four consecutive years, and recipient of Platinum award for best CCaaS solution.

- CM.com is certified **ISO 27001** for security and **ISO 42001** for responsible AI, and holds a **PSP** license. (Bron: https://cm.com/)
- CM.com is ranked **#1 as a CPaaS leader** by Juniper Research for **four consecutive years**. (Bron: https://cm.com/)
- Mobile Service Cloud received the **Platinum award** from Juniper Research for best CCaaS (Contact Center as a Service) solution. (Bron: https://www.cm.com/fr-fr/mobile-service-cloud/)
### Ervaring en referenties

Based in the **Netherlands**, the company has been operating for **27 years** since 1999.

- CM.com is based in the **Netherlands** and has been operating for **27 years**, since 1999. (Bron: https://cm.com/)
### Praktische informatie

**Customer support** varies by plan: Basic includes email support, while Advanced and Pro include email, chat, WhatsApp and phone, with 24/7 support for Pro plan.

- Customer support for the Basic plan includes **email support**, while Advanced and Pro plans include support via **email, chat, WhatsApp and phone**. (Bron: https://www.cm.com/fr-fr/tarifs/mobile-service-cloud/)
- The Pro plan offers **24/7 support** via email, chat, WhatsApp and phone. (Bron: https://www.cm.com/fr-fr/tarifs/mobile-service-cloud/)

## Bronnen

- Identificatie: INSEE, SIRENE-database (editie oktober 2026), Licence Ouverte.
- Informatie van cm.com, gelezen op 6 oktober 2026.