# Online Department

Computer programming activities · Rotterdam

Unclaimed profile · https://cogundi.com/en/companies/online-department-rotterdam-dd6d9e63-c794-4579-a41c-79c3c8a8cb2f

## Identification

- Legal name: Online Department
- Activity: Computer programming activities (62.01)
- Head office: Maashaven Zuidzijde 2, 3081 AE Rotterdam
- Website: https://onlinedepartment.nl

## What the company website says

### Services

Online Department offers **UX design**, **UX research**, and **UX training** as main services. The firm also provides UX and accessibility audits, usability research, design sprints, discovery sprints, specialized service designer hiring, and 30-minute UX advice sessions with experts in energy, healthcare, finance, and software sectors.

- **UX Design**, **UX Research** and **UX Training** are the main services of Online Department. (Source: https://onlinedepartment.nl/)
- The company offers **UX & Accessibility Audit**, **Usability research**, **UX Design**, **Design Sprint**, **Discovery Sprint** and **UX Training**. (Source: https://onlinedepartment.nl/)
- Online Department offers **Service Designer hiring** as a specialized role. (Source: https://www.onlinedepartment.nl/service-designer-inhuren/)
- The company has **experienced experts in various sectors** such as energy, healthcare, finance and software. (Source: https://www.onlinedepartment.nl/service-designer-inhuren/)
- The company offers **UX Advice request** where clients can share knowledge from experts in a **30 minute online meeting**. (Source: https://www.onlinedepartment.nl/service-blueprint/)
### Capacity

The firm assigns **a single point of contact** for each client.

- The company works with **one point of contact** (single point of contact) for clients. (Source: https://www.onlinedepartment.nl/service-blueprint/)
### Prices and quotes

Online Department offers **flexible monthly packages** for in-house expert capacity, with ability to scale up or down.

- The company works with **flexible monthly schedules** for in-house experts that can scale up and down. (Source: https://www.onlinedepartment.nl/service-designer-inhuren/)
### Service area

**Based in Rotterdam**, the Netherlands, the firm works partly on-site with client teams.

- Online Department is located in **Rotterdam**, Netherlands at Maashaven Zuidzijde 2. (Source: https://onlinedepartment.nl/)
- The company works (partially) **on-site** with client teams. (Source: https://www.onlinedepartment.nl/service-designer-inhuren/)
### How it works

Online Department follows the **Double Diamond** method in four phases: Discover, Define, Develop, and Deliver. The process produces sketches, wireframes, interactive prototypes, and continuous feedback, including usability testing with 5 to 8 target users before development, and field research and interviews to understand actual user needs.

- Online Department works according to the **Double Diamond** method with four steps: Discover, Define, Develop and Deliver. (Source: https://www.onlinedepartment.nl/faq/)
- The design process delivers **sketches, wireframes, interactive prototypes** and continuous feedback. (Source: https://www.onlinedepartment.nl/faq/)
- Online Department conducts **usability tests** with 5 to 8 people from the target group before development begins. (Source: https://www.onlinedepartment.nl/faq/)
- Online Department conducts **field research and interviews** with users to understand their actual needs. (Source: https://onlinedepartment.nl/cases/ux-redesign-sgl-data-service-portal/)
### Quality and guarantees

Online Department was voted **best UX design firm in the Netherlands** by clients in the Emerce 100 2023 ranking.

- Online Department was voted **best UX design bureau** in the Netherlands by clients in **Emerce 100 2023**. (Source: https://www.onlinedepartment.nl/service-designer-inhuren/)
### Practical information

You can reach Online Department at **010 - 8911051** or **info@onlinedepartment.nl**.

- Online Department can be reached at **010 - 8911051** or **info@onlinedepartment.nl**. (Source: https://onlinedepartment.nl/)

## Sources

- Identification: INSEE, SIRENE database (October 2026 edition), Licence Ouverte.
- Information from onlinedepartment.nl, read on 6 October 2026.