# Atlassian B.V.

Computer programming activities · Amsterdam

Unclaimed profile · https://cogundi.com/en/companies/atlassian-bv-amsterdam-9fc88bdf-92dd-4ce3-ad17-edfee419a04b

## Identification

- Legal name: Atlassian B.V.
- Activity: Computer programming activities (62.01)
- Head office: Singel 236, 1016 AB Amsterdam
- Website: https://atlassian.com

## What the company website says

### Services

**Jira** is flexible project management software, while **Confluence** provides a knowledge management platform. The portfolio includes Jira Service Management for IT and support teams, Bitbucket for source code management and CI/CD automation, Trello for task organization, and Loom for creating asynchronous video updates. The company serves 350,000 teams worldwide, with native integration between Jira Service Management and Confluence, and AI agents in Customer Service Management capable of resolving requests 24/7.

- **Jira** is flexible project management software (Source: https://atlassian.com/)
- **Confluence** is a knowledge management platform (Source: https://atlassian.com/)
- **Jira Service Management** is service management software for IT and support teams (Source: https://atlassian.com/)
- **Bitbucket** is a source code management and CI/CD automation platform (Source: https://atlassian.com/)
- **Trello** is a task capture and organization tool (Source: https://atlassian.com/)
- **Loom** is a tool for creating quick, asynchronous video updates (Source: https://atlassian.com/)
- **Atlassian** serves 350,000+ teams globally (Source: https://atlassian.com/)
- **Jira Service Management** offers native Confluence integration for knowledge base creation (Source: https://www.atlassian.com/software/confluence/jira-service-management-integration)
- **Customer Service Management** includes AI agents that can resolve customer requests 24/7 (Source: https://www.atlassian.com/software/customer-service-management)
### Prices and quotes

**Pricing** for the AI agent in Customer Service Management is **$1 per resolved conversation**. Atlassian products are accessible with no upfront fees or hidden implementation charges.

- **Customer Service Management** AI agent pricing is $1 per resolved conversation (Source: https://www.atlassian.com/software/customer-service-management/comparisons/jira-service-management-vs-fin)
- **Atlassian** products offer transparent pricing with no hidden implementation fees (Source: https://www.atlassian.com/software/customer-service-management/comparisons/jira-service-management-vs-fin)
### Service area

**Customer Service Management** can be integrated with any major **CRM** such as Salesforce or HubSpot.

- **Customer Service Management** works with any CRM (Salesforce, HubSpot, etc.) (Source: https://www.atlassian.com/software/customer-service-management/comparisons/jira-service-management-vs-fin)
### Quality and guarantees

Jira Service Management provides **SOC2 and ISO27001 compliance**. With an integrated Confluence knowledge base, **45% of support requests** can be handled automatically.

- **Jira Service Management** includes SOC2 and ISO27001 compliance (Source: https://www.atlassian.com/software/customer-service-management)
- 45% of customer-reported requests are deflected using a **Confluence**-powered knowledge base with **Jira Service Management** (Source: https://www.atlassian.com/software/confluence/jira-service-management-integration)
### Experience and references

**Atlassian** is an **independent, publicly-traded company**.

- **Atlassian** is an independent, publicly traded company (Source: https://www.atlassian.com/software/customer-service-management/comparisons/jira-service-management-vs-fin)

## Sources

- Identification: INSEE, SIRENE database (October 2026 edition), Licence Ouverte.
- Information from atlassian.com, read on 6 October 2026.